At IDEO I was part of the team that helped Microsoft conceptualize and craft its public safety initiative project (later on known as Microsoft Vine).
Vine was a service that allowed users to track people & places they cared about during emergencies. My team started the project with user research and experts interviews, we tried to understand what kind of behavior needed to be supported during situations of mental stress and what kind of information would be valuable for users to know.
We planned, architected and created an experience prototype of the desktop application with different feature areas.
The larger concept for vine included links for user resources and deeper integration with MSFT messenger services.